Thursday, April 21, 2011

Attack of the Viruses!

Along with Death and Taxes, it seems the other thing we are destined to have in our lives are viruses. It is a rare day that we do not get at least one call, usually more, from a customer whose computer has become infected. And it seems there is not an anti-virus product out there that will protect you 100%. Viruses have slipped by Norton, McAfee, Kapersky, AVG, Symantec Endpoint Protection, and Microsoft Security Essentials. One of the reasons viruses slip past your protection is that the people who create them lean the definitions of the protection programs and create a new virus that avoids the protection. The anti-virus companies spot the new virus and write a new definition to protect you from it, but it takes time to write the new definition and then additional time to get the definition dispersed to all the computers in the world. In that gap is where most of the infections occur. So to protect yourself, make sure you have a current update for both your anti-virus program and its definitions. And should you get an infection, call us right away. We can usually remove the virus for between $50 and $100. On a rare occasion, the infection is so bad that we have to take your computer with us, save your data, erase your hard drive and rebuild everything from scratch, which runs about $200. Hopefully you will not experience a virus infection, but if you do, we will be there to help.

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