You and Your USB Printer, Scanner and Web Camera

Many of our customers hire us to connect external devices to their computers, which we appreciate. If you feel strongly that you would like to do this yourself, here are a few items to keep in mind. The first rule, which you should almost NEVER break, is never physically connect the device to your computer until the software that came with the device is installed. In most cases, during the software installation, at some point the software will ask you to physically connect the device to the computer. If the directions are clear enough so that you are able to follow the instructions, you should end up with a fully functional piece of equipment. If for some reason you receive error messages, call us and probably do not try and fix the error messages yourself. On at least two occasions in the last 5 years, our customers have had installations they attempted go badly to the point where the only recourse was a $200 reinstall of the operating system to get everything to work. As always, we are ready to help you in any way you would like us to help you.